How to qualify
for ClearCaptions
Stay connected with the ClearCaptions Phone, a special caption phone designed to help people with hearing loss read every word of their phone conversations. The ClearCaptions service is funded by a federally managed program, so if you qualify, we can provide the ClearCaptions Phone at no cost to you.
Eligibility criteria for a ClearCaptions Phone
Are you hard of hearing?
If you have hearing loss that requires captions to use the phone, you may qualify for a ClearCaptions Phone at no cost to you.
Do you live in the United States?
Since ClearCaptions services are funded by a federally managed program, they’re only available to qualified individuals living in the United States and its territories.
Do you have an Internet connection?
Our near real-time call captioning service requires a reliable home internet connection.
Do you communicate in English?
ClearCaptions service is currently only available in English and works best for English speakers and readers.
Do I need to provide
medical proof of hearing loss?
No medical certification is required! During setup, one of our trained ClearCaptions specialists will guide you through the self-certification process to verify your eligibility.
What happens after I confirm my
caption phone and service eligibility?
Once we confirm your eligibility, our friendly customer service representatives will explain how to have a caption phone delivered to your home. A ClearCaptions specialist will come to your residence to:
- Install your ClearCaptions Phone
- Set up your captioning service
- Show you how to use your new phone
See ClearCaptions in action!
Watch the video to see how ClearCaptions is making connections you can see.
